Hp pavilion touchpad not working. HP Pavilion x360 Laptop - 14 .

Hp pavilion touchpad not working Jun 19, 2024 · Learn five solutions to fix the HP touchpad not working issue, from enabling the touchpad service to updating the touchpad driver. Dec 28, 2023 · If possible, try connecting an external USB keyboard and mouse to see if they work. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, Mar 21, 2019 · My HP Pavilion Laptop touchpad had just stopped working today and it does not show up in the device management. But after a period of Oct 20, 2021 · Also keyboard & touchpad working in windows setup but after drivers installtion both keyboard and mouse stop when i restart laptop and go to bios keyboard and mouse working normally but didnt work in windows Nov 25, 2021 · @Sudeep19 -- is this your computer: HP Pavilion 15-cs1002tx Product Specifications | HP® Customer Support It was factory-shipped with Windows 10. I downloaded it from the hp support website. (If that works when the touchpad is disabled on Synaptic software, it would mean that it's a touchpad failure, Sep 12, 2024 · The left button of the mouse pad is not working properly. Try restoring the BIOS to default on your PC. I have a Pavilion dv6 2040el and I installed Windows 10 on it. Whenever I turn on my laptop, the keyboard and touch-pad Mar 9, 2024 · HP Pavilion Power touchpad stuck in highlight / drag mode… tried uninstalling Elan touchpad driver and restarting twice with no success - 9014086 Aug 29, 2023 · My touchpad is not working after updating windows 11 , I can't find any driver also in device manager. So I installed a new Synapsis touchpad driver and then scrolling with two fingers work Aug 20, 2022 · HP pavilion, windows 11 in which both USB mouse and the touchpad stopped working. Remove any discs from the disc drive. Double tap again on the top left corner to enable the touchpad. This video covers performing resets, updating the drivers, and testing the touchpad through HP Feb 3, 2025 · Welcome to the HP Support Community! Thanks for reaching out about your query regarding Hp Pavillion windows 11 keyboard and touchpad not working! We're thrilled to have the opportunity to assist you and provide a solution. The cursor isn't even showing. Here are some steps you can take to troubleshoot and potentially resolve the problem. I have tried Windows controlers and hp ones and nothing works. Touchpad still not working Jul 17, 2024 · Hi, community. I suggest that you follow the steps from this document to resolve this issue. e. I've tried reinstalling the drivers many time Jul 17, 2023 · hey HP community. Even the cursor is not showing. 5×2. Take care and have a good day. I have tried millions of ways to correct it. Jan 29, 2025 · After the upgrade to Windows 11, version 24H2, my touchpad is working pretty slowly, and I can't move it easily (as it has some kind of lag). Feb 23, 2025 · In summary, addressing the issue of the touchpad cursor not working in HP laptops requires a few troubleshooting steps. I already updated the drivers to try to fix, didn't work. Recently, my HP Pavilion 15 laptop has had a glitchy touchpad and pointer, to the point where it doesn't work and I have to use the touchscreen in order to get anything done. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. 0 screws to be removed from the optical drive bay (4) as given on page 53 of HP 15 Maintenence and Service Guide. Restart does not help, either. The keyboard works when I enter the BIOS, but after Windows Nov 24, 2020 · Hi. Did the gestures work under Windows 10? Jan 17, 2019 · Hi there! My first message to this community. (Click on the Word document to open the web page). Kudos to you for that. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Sep 3, 2018 · The touchpad worked a few days ago but randomly stopped. Yes, longer than a month for a basic non-customizable model. I have tried the following things: Jul 10, 2024 · Hi, My touchpad is not working, I'm using . Component diagnosis give no result (as no interaction possible). Anyone can help? Nov 23, 2024 · In my HP Pavilion x360 Convertible 14m-dh0xxx notebook, the keyboard and touch pad do not work. And again, it arrived with a defect. Mark Topic as New; Product: HP Pavilion x360 14 Convertible PC 14-dy1000 (436S8AV) Operating System: Microsoft Windows 11 Aug 24, 2022 · This article further lists why the HP touchpad stops functioning, along with a step-by-step guide on fixing the issue. Use automated tools, video tutorials, or contact HP Support for help. I'm sorry to hear that you're experiencing issues with your HP Pavilion X360 touchpad. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. Dec 31, 2017 · Thanks for stopping by the HP community. Visit an authorized service center for inspection. 7. Went through the HP Assistant and followed troubleshooting to try and get cursor operational. This issue could occur if the TouchPad gestures are not enabled. Refer to this document: HP Pavilion x360 14 Convertible PC 14-dy0000 . Because I have no use of a mouse I can't not uninstall/reinstall the driver. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. Settings: Go to Settings > Devices > Touchpad. . Meaning point and click do not work on both. Since your keyboard and touchpad work in BIOS but not in Windows 11, it’s likely a driver or software issue. Keyboard and touchpad are fine in BIOS. HP Notebook PCs - Troubleshoot the touchpad . Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. I have uninstalled driver, restarted laptop twice. Since you've done a driver reinstall and a clean reinstall of Windows 11, and the problem persists, it's clear that there may be an underlying issue that requires a more in-depth approach. Have completed a forced Sh Jul 25, 2017 · Thank you for joining HP Forums. So here is my issue with m Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. Sep 7, 2023 · Welcome to the HP Support Community . Go to "Devices" and select "Touchpad. Also, tapping on the touch pad doesn't work, (RH click OK and scrolling on the touch pad OK) Initially the screen froze when I tried to use the left click and I had to force shut down to get things working again. Nov 22, 2023 · Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . Hi,I just found out that after the recent OS update version 21H1, my touchpad stopped working. HP Diagnostic Sep 17, 2020 · Try holding down the Fn key and press the F1 key to see if the touchpad and touchpad buttons are re-enabled. Here are some possible steps to help you resolve the issue. Laptop description: HP Pavilion 13" Jun 14, 2020 · It does not recognize the auto switch from tablet to pc mode, the TouchPad does not respond and Tha keyboard as well. Feb 18, 2019 · Hi, My hard drive crashed a month ago, i've finally managed to change the hard drive and re instal the original OS- windows 8. Jan 26, 2024 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Any fixes? Thank you Jun 21, 2022 · The touchpad works randomly and not for long. 1) I updated the driver of my touchpad from the device manager. I cannot see any touchpad in my settings. Go to the HP Support website. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. Touchpad won't work occasionally and might take days to get auto-repaired (I am not quite sure how). The spot you touch up top is not activating or deactivating the touchpad. Double tap on the top left corner of the touchpad space to disable the touchpad. However the keyboard is working but i am not able to use the touchpad. Apr 2, 2017 · As I understand the touchpad quit working on your HP Pavilion notebook. Tried to double-tap on top-left corner of touchpad per suggestions in various guides without success. thx - 8261288 Jan 1, 2025 · 1. All seems to work properly, the only issue I have is with the trackpad: scrolling and all the 2 fingers and 3 fingers gestures are not working. However, the touchpad for my laptop seems not working as well as it should be. First, you have to update the BIOS and then try to update the touchpad drivers. i somehow Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. It's always acted that way. Into the Run window, type devmgmt. 3) If the updates are available, click on install and restart the Feb 19, 2023 · It doesn’t appear my computer recognizes the touchpad even though it works in diagnostics or bios update modes - 8622082 Aug 4, 2024 · Welcome to HP Support Community. A very good day to you. I don´t know how to correct it. There seems to be no way to download, install, or connect a device for the touchpad. My touch pad hasn't been working for a while. I very quickly found an issue with it, keyboard and touch-pad not working. Any urgent response would be greatly appreciated. 3) I updated BIOS setup. rebooted . Today I Mar 20, 2019 · @POOPPY,. Sep 29, 2024 · HP PAVILION PC TOUCHPAD NOT WORKING PLEASE ADVISE HP SUPPORT TEAM CONTACT DETAILS HOME VISIT. HP Support Assistant: Use the HP Support Assistant application (if pre-installed) to check for and install any available updates or fixes. (Code 10)" in the device manager. It started about a month ago, with just being slow to respond, and sometimes it would refuse to click on things, etc. I am not sure what exact drivers should I update, can someone provide me the direct link of the touchpad drivers that I need to r Jul 20, 2012 · I'm having a strange problem. Also, the touchpad doesn't work o Oct 26, 2024 · Hi @wlater,. I'll be glad to help you 🙂 . It seems l May 25, 2024 · It sounds like you're encountering a common issue with the touchpad driver on your HP Pavilion X360 15 Convertible PC. If the touchpad on your HP Pavilion g4 is not working, here are some troubleshooting steps you can try. May 30, 2019 · The result on this was I needed to disable the integrated sensor. Check Touchpad Enable/Disable Setting: Look for a function key (e. Jun 26, 2024 · Function Key: Ensure that the touchpad is not disabled via the function key. Find solutions for keyboard, mouse, touchpad, or clickpad problems on HP laptops and computers. At first tap to click was working fine but scrolling with two fingers was not. Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. Please try the following Troubleshoots steps. Welcome to HP Support Community. Sometime it started working and after sometime it get stopped automatically. at first, it was intermittent and would only stop working when the battery was low - to remedy this I would charge it up and restart Nov 13, 2019 · While you respond to that, here's what I need you to do (if the touchpad is no longer working) Attempt using an alternate/external mouse. It recently Jan 19, 2025 · If your HP Pavilion x360 - 14 touchpad is not working and there's no touchpad option in your settings, follow these steps to troubleshoot and resolve the issue. Oct 2, 2022 · System Model HP Pavilion x360 Convertible 14-dy1xxx System SKU 533U0PA#ACJ Processor 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2. From Feb 25, 2021 · Issue: Left hand 'click' button is not working. Steps to Fix the Missing ELAN Touchpad Driver: Check for Windows Update Drivers: Go to Settings > Windows Update. Jun 30, 2017 · Welcome to HP Forums, this is a great place to get support, find answers and tips. Press it in combination with the Fn key to toggle the touchpad on/off. Touchpad clicks, it may respond continuously. Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. Check for Touchpad in Settings. The touch pad does not have the multi-touch anymore. In this HP forum but also with other manufacturers like Lenovo or Asus. An additional mouse does however work. I understand that you are getting issues with the touchpad, I am glad to assist you. Press Fn + F7 (or the relevant key with the touchpad icon) to toggle the touchpad. one 12c his device in device manager has a yellow exclamation point . Welcome to The HP Support Community. Keyboard still functional, TouchPad is not. Contacting customer service at HP is a living nightmare-- they keep cycling me back to a virtual agent, will not assign me a case number which means I cannot talk to a live human being and I have tried 7 or 8 time Jul 13, 2023 · If the touchpad on your HP Pavilion X360 is not working, there are several steps you can try to troubleshoot and resolve the issue. Do not worry, we are here to fix it. HP often releases updates for their devices which might include touchpad drivers. HP Pavilion G6 touchpad not working - any good, easy, inexpensive ideas how to fix that. Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. I´m tired of this. Enter your laptop’s model number and look for drivers and software updates specific to your device. I tried to install hp drivers from the support page (sensor, graphics, etc) but nothing works. In the Windows under device manager, the touchpad isn't even showin Nov 19, 2024 · If none of these steps work, the touchpad hardware itself could be faulty. Starts and stops randomly and no matter the HP diagnosis tool never detected any problem. I understand you are facing a keyboard issue with your HP Pavilion Keyboard & touch touchpad not working after the Windows update. Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. same issue . Jul 24, 2017 · Hi, today I went over to a friend's house with the laptop I got 16 days ago, and when I got there, my touchpad wasn't working. Select Windows 11: Choose Windows 11 64-bit as the operating Feb 15, 2025 · @sunil119, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your touchpad issue! We're thrilled to have the opportunity to assist you and provide a solution. May I know from when are you facing this issue? Did you make any hardware or software-related changes to it? May I know if it works fine when using an external mouse? If your touchpad is not working, here are some things you can try: 1. Turn off the computer and wait five seconds. USB mouse is not broken (tested on another computer and found working fine). Refer to this document: HP Pavilion x360 - 14-ba004ne User manaul HP Notebook PCs - Troubleshoot the touchpad How to fix the touchpad on HP Notebooks running Windows . 2. HP will not let me download any drivers on this device. reset i8042. Why is the Touchpad on My HP Laptop Not Working? On most HP laptops, you can double tap on a corner of the touchpad to enable or disable the touchpad. Do not worry. Press Windows Key + I then select Devices. Sometimes, it is working but the reason is unknown to me. I have noticed that I2C HID Device is showing "This device cannot start. Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. My touch pad is not working and even in device manager "mice and other device option " option is not visible . Some common causes include a faulty keyboard, loose connections, outdated drivers, and conflicts with other devices. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. Mar 19, 2024 · Re-seat the Touchpad Cable: If you're comfortable, you can try opening up your laptop (if it's not under warranty) and re-seating the touchpad cable. I am currently using an external mouse which works. I understand you are facing an issue with your Touchpad not working in the hp pavilion 15 laptop. Feb 17, 2025 · Learn why your HP Pavilion touchpad is not working and how to fix it with simple methods. I do not have a cursor. When I tried to scroll down pages by using the touchpad but only the mouse is moving around on the page. An HP Support Agent provides a list of possible solutions, including checking settings, drivers, updates, connection, BIOS, diagnostics, and physical issues. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. Here’s how you can resolve this issue: 1. Jun 22, 2024 · If Windows does not find an update, proceed to the next step. Enable the Touchpad. 22621. It would stop working for a bit and then randomly appear back some time for a couple days or even less. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely. I'd wager that all I need is the same program or driver as I had previously but I can't find it anywhere online, at least not on any site I trust. Jun 25, 2022 · I see that you are facing touchpad-related issues on your system. Multi touch setting is missing as well. 🙂 Jul 25, 2019 · I have bought Spectre 360. I understand that the two-finger scrolling feature on the touchpad of your Pavilion dm4 is not working. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. Let's go through a few steps that may help to fix this issue. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, Jan 29, 2025 · Since your touchpad is not working after installing Windows 11 Pro x64 on your HP Pavilion Power - 15-cb059tx, let’s go through some steps to fix the issue. I've been trying to install the latest Synaptics touchpad driver, but it seems it's not available for Windows 11 on the HP official webpage. Please Help! Aug 14, 2024 · The issue you're encountering with the touchpad on your HP Pavilion x360 14 Convertible PC (14-dy0000) being incompatible with Windows 11 version 23H2 is likely due to outdated or incompatible touchpad drivers. 3. Set touchpad to default. Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. 8. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. Touchpad Not Working. I have an HP Pavilion x360 14-ek0033dx and the TouchPad acts screwey unless I have it on a flat surface (i. Update or Reinstall Touchpad Drivers Sep 9, 2024 · It looks like you need to reinstall the ELAN touchpad driver on your HP Pavilion x360 14, but HP doesn't offer an updated driver for your current Windows 11 (23H2) version. tried uninstalling both in device manager . I have had my hp pavilion X360 since early 2022 however about four months ago my touchpad (the built-in touchpad- not the wireless one as I have seen in many other forums) stopped working. I got the suggestion to update my touchpad drivers. Not to worry I will help you to get a resolution to resolve the issue. This can help determine if the issue is with the internal hardware or if it's a broader system problem. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . HP Pavilion x360 14 Convertible PC 14-dy0000 (45W97AV) Microsoft Windows 11. Thank you for posting your query on HP Support Community, First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, Dec 5, 2024 · Hi,My keyboard is working, but I am not able to use the touchpad. Previously, I was able to disable the touchpad when my HP wireless mouse was present. Under computer propersties>hardware, it shows up as Synaptics PS/2 port t Dec 20, 2021 · Product: HP Pavilion x360 Operating System: Microsoft Windows 11 Keyboard works fine it is the touchpad not working only. I updated the Windows recently. This thread is locked. Is there a special tool available to extracty these Jul 6, 2017 · Welcome to HP Forums, this is a great place to get support, find answers and tips. I have a HP Pavilion dv6. Sep 20, 2017 · Hello everybody, I have a small problem with Touchpad on my HP Pavilion dm4 running on Windows 10. firstly, the touchpad gestures like two finger swipe do not work, and when I flip the laptop 360°, it doesn't deactivate the keyboard automatically like it used to. Sep 5, 2024 · Hello! I recently replaced screen on my an HP Pavilion x360 Convertible laptop (15-er0010ca) . I tried many solutions which I listed below but the problem still persists . Check if the Touchpad is Enabled Press Windows + I to open Settings . Latest driver has been installed. reinstalled latest drivers from hp . Mar 8, 2024 · Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. Feb 22, 2025 · Running full hardware diagnostics using HP's tools didn’t reveal any issues. Nov 16, 2018 · Without warning, I can't click on anything with my touchpad. Not sure whats the reason. Thank you for posting your query, I'll be more than glad to help you. Jan 6, 2017 · I just bought a pavilion x360 laptop for school and I use the touchpad to scroll up and down pages a lot. But usually the first time I turn it on in the morning the keyboard and TouchPad won't work. Options. But after I restart it multiple times they will eventually start working again. Update or Reinstall the Touchpad Driver Apr 25, 2022 · Hi all, I have a HP Pavilion g7, and last night I spilled liquid onto part of keyboard. It also seems that HP can not identify my laptop in order for me to download any d May 10, 2024 · help to touchpad not working properly - 9067729. On your keyboard, press the Windows key + I to open the Settings app. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. When I go to Windows 10 settings / Devices / Mouse & Touch pad / Additional mouse optionsthere is no tab or option for the touchpad, only the mouse. All other functions work fine, and I can use the buttons at the base of the touchpad to click, but I cannot tap and select something. I reviewed the post regarding issues with the left click on the touchpad not working correctly after a windows 10 update. Aug 24, 2022 · Why is the Touchpad on My HP Laptop Not Working? On most HP laptops, you can double tap on a corner of the touchpad to enable or disable the touchpad. Have switched left and right buttons in touchpad settings. The Unit now does not detect and disable the keyboard and touch pad when the laptop is in tablet mode. btw, since we did a fresh install of windows 10. Apr 29, 2018 · Kindly let me know if the TouchPad button board should be removed and/or serviced, please. I have tried updating the drivers via Device Manager and uninstalling and reinstalling them, as well as restoring the BIOS to default settings. Therefore I'm not able to change any sett Jan 16, 2024 · HI, Touchpad is not working. Apr 10, 2022 · Solved: hello, since I installed windows 10 on my HP Pavilion dv6-1328sl the vertical scroll with the touchpad no longer works, do you know how I can - 8352594 Aug 30, 2024 · Check for HP Software Updates. Despite all these efforts, nothing has worked. 4. I checked the device manager and on the 12C HID device got the following errors: code 10 problem code 000000A problem status device power failure C000009E In device manager, the touchpad does not show up under mice and other pointing devices. Tags (1) Tags: HP Pavilion Laptop PC 15-eg0000 (172Z7AV) View All (1) Jun 25, 2023 · Welcome to the HP Support Community . The stra Thanks in advance for any assistance. I did not install anything new or update anything. May 29, 2022 · I'm having an annoying issue with my touchpad for my HP Pavilion x360 Convertible laptop, it isn't responding at all (no clicking, no moving cursor). Reboot your laptop, and Windows should automatically reinstall the touchpad driver. If it is set to “on” and the touchpad still does not work, your device may be experiencing hardware issues or you want to use a tool like Driver Support to fix the issue for you. Enable Touchpad Using Keyboard Shortcuts. Right now I can move the cursor with the trackpad, but that Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. Scan for Jul 20, 2023 · my new laptop came with windows 11 , however, i need to downgrade to windows 10 since my main work only supports that os. , F5, F6, or one with a touchpad icon) on your keyboard. May 23, 2023 · Welcome to HP Support Community. 1 However, the touch pad doesn't seem to be working. Go to Settings > Devices > Touchpad. Superb description and stupendous diagnosis of the issue before posting. I understand you're dealing with a touchpad issue after updating your HP Pavilion x360 Convertible 14-dy1xxxx to Windows OS 23H2. Mar 16, 2022 · I waited for longer than a month, and finally got the Aero 13 laptop I ordered. Disconnect the AC adapter. I will try to help you. Driver Easy can help you update the touchpad driver automatically and troubleshoot the hardware problem. Hard reset does not work. I Nov 17, 2017 · This is the latest 17 inch HP pavilion with the latest Windows 10 fall update. Moreover, when in tablet mode, the auto rotation of the screen is also nor working. Jump to Section Double Tap the Top Left Corner to Enable the HP Touchpad Jan 29, 2023 · touchpad stopped working, now cant even find the drivers for it (nothing under mice/other pointers) to try to update - 8603923 HP Pavilion x360 Laptop - 14 The touchpad is not working. Try pressing the key with a touchpad icon. Method 5: Enable Touchpad from Settings. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. Refer to this article to further troubleshoot touchpad issues. View All (2) Category: Dec 22, 2021 · HP Pavilion x360 Convertible 14-dh1xxx TouchPad not working as soon as Windows 10 OS got loaded. Don't worry I have a few suggestions to help you out. Its working perfectly in the BIOS menu but not in OS desktop mode. but not its completely stopped working, I tried to install the bios again last night. Also, update the BIOS and touchpad drivers using HP support assistant if the issue persists. 2) I tried to change my setting of the touchpad, by going into the additional touchpad option. This is intermittent issue. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. proto=bare" GRUB_CMDLINE_LINUX="i8042. If there's a yellow triangle or warning sign next to the touchpad driver, there may be an issue with the driver or hardware. If your HP Pavilion x360 14 Convertible PC's touchpad isn't working and the I2C driver has a warning sign in Device Manager, you can try the following steps to resolve the issue. Hold down the Windows key and press R. Oct 14, 2024 · Welcome to HP Support Community. Left-click performs as I'd expect Nov 28, 2021 · Touchpad stopped working . I suggest that you follow the steps listed below to uninstall and reinstall the touchpad drivers. Look for a key with a touchpad icon (usually one of the F1-F12 keys) and press it along with the Fn key to toggle the touchpad on and off. Nov 13, 2024 · Right-click on the touchpad entry and click Uninstall device. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. 50GHz, 2496 Mhz, 4 Core(s), 8 Logical Processor(s) Apr 21, 2021 · I recently had to clean install windows 10 on my hp laptop, and a few functions have stopped working. But so far no response from hp as to why this has to happen with a screen replacement. Start the computer in Safe Mode and confirm if the keyboard and touchpad are functional. Aug 19, 2014 · The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. There are two Phillips broadhead PM2. I have tried to repair it in the devices and drivers. Tap to click feature doesn't work. I tried a couple things like resetting the BIOS to defau Jun 9, 2024 · I have an HP pavilion x360 device. I have touchpad issue (not working) frequently. Check BIOS Settings. On most HP Pavilion laptops, the touchpad can be enabled/disabled using Fn + F6, Fn + F7, or Fn + F9 (varies by model). Once you double tap on the corner, an LED light on the touchpad will turn on, indicating that the touchpad is locked. Refer to this article to know how to restore drivers using HP recovery manager. HP Model number: HP Pavilion x360 - 14-cd0087tu HP Product Number: 4NL42PA Jan 11, 2023 · @DESKTOP-DM6JV51 . On some touchpads, you can turn the touchpad on or off by double tapping in the upper-left corner of the touchpad. 3 days ago · The ELAN Precision TouchPad is not working on HP Pavilion x360 Convertible 14-dy0607nz (435H7EA) with Win 11 home 23H2. This no longer works. thanks a lot. NOTE: If the keyboard and touchpad are functional in Safe Mode then this is likely a software issue. Aug 24, 2011 · My touchpad mouse is not working at all and an external mouse is also not working. Check touchpad settings: Make sure the touchpad is not disabled or turned off. Dec 24, 2020 · My laptop touchpad stop working. Find out how to unlock, update, or reinstall the touchpad driver, perform a clean boot, or run HP diagnostics. Have re-installed driver - no change. Device Manager not showing issues. Updated driver to latest version. Jan 17, 2024 · It seems like you've already taken several steps to troubleshoot the issue with the touchpad on your HP Pavilion X360 2-in-1 laptop. My touchpad is not working, I've read many articles and forums. Nov 28, 2024 · The HP Pavilion X360 keyboard not working issue can be caused by a variety of factors, including hardware problems, software issues, and user errors. As I understand you are not able to scroll with two fingers on the touchpad, No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Which Operating System are you using with your computer? is it win7? Oct 31, 2024 · Hi - newly delivered laptop - HP Pavilion Laptop 15-eg3xxx - but it seems right-click on touchpad does not work or acts like left-click. Expand the Mice and other pointing devices Apr 25, 2020 · I understand that the touchpad is not working. I tried this on both Windows 10 and TAILS, but both times my touchpad was acting as if it were unplugged. 0. Ensure that the touchpad is enabled in BIOS/UEFI settings. Nothing. I restart and it works, then left and right click stop, then double tap to click. Jul 21, 2021 · My touchpad and the buttons with it are currently not responding. One thing that helped was I factory restored the laptop. Restart Your Laptop: Sometimes a simple restart can fix driver-related issues. right after updating to newest bios it worked for a little while then stopped working . reset bios to default . I even booted into an HP hardware check to check if the problem was OS-specific, but the touchpad still didn’t work, which makes me think this could be a hardware issue. I have tried uninstalling and reintalling drivers. Download the Latest Drivers from HP Support. Thanks in Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. I will be delighted to assist you here. i was able to except the touchpad does not work tried almost all drivers from hp support to no avail. I was hoping I just clicked something off, but can't seem to find it. Mar 1, 2018 · First, Turn the touchpad off and turn the touchpad on again and check if it works. Under computer propersties>hardware, it shows up as Synaptics PS/2 port t Mar 14, 2023 · I have updated the bios, I uninstalled windows 11 down to 10. Hoping to get some positive answer and solution. Touchpad click-buttons work with 50% chance only. The trackpad is playing up. Can I install a USB wireless mouse on thi I'm having a strange problem. Sometimes, connections can become loose over time. I tried solutions from previous posts, but none of them seem to work. I found a solution on the internet to make changes to /etc/default/grub: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash psmouse. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Jan 23, 2025 · I am using HP pavilion laptop. I have a HP Pavilion x360 14 Convertible PC 14-dy0000. its been almost two year where my touchpad hasn't been working and its quite frustrating no to have touchpad working, in the end Mouse isn't all the thing we need. It is as though it is not connected to the computer anymore. OS = Windows 11 22H2 (Build 22621. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. 1. Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. Touchpad working for 5 mins and stopped again Moreover, When I go to the Hp website to download new driver I can't find Windows 10 option there. Jun 17, 2021 · Hello, during the installation, the touchpad worked completely, after installation, it stopped working at all. Nov 5, 2024 · Hello, after updating my HP Pavilion x360 Convertible laptop to Windows 11 my touchpad is not working after some days. Checking for physical damage, updating drivers, and reviewing settings can often resolve the problem. If these solutions do not work, consider using an external mouse as a temporary fix while seeking further assistance. Have updated driver - no change. - HP Laptop Multi touch not working. I understand that mouse and the touchpad of your HP Pavilion g6-2101sl Notebook PC are not working. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. Aug 6, 2024 · A user reports a problem with the touchpad of HP Pavilion x360 14 Convertible PC 14-dy0000 (23S38AV) in Linux. I see that you are facing issues with your HP Pavilion x360 - 14-dh1025tx touchpad not working. I Jan 15, 2021 · Uninstall the touchpad drivers from the device manager and install touchpad drivers using HP recovery manager and check if it helps. Check if the touchpad works after enabling it. Then it would disappear again and not work at all. Please help me out. Follow the steps below to enable the touchpad from the Control Panel: Jan 7, 2025 · 10 Common Causes Behind Your HP Laptop Touchpad Not Working Apr 30, 2019 · The touchpad doesn't work and neither does a USB mouse, so I'm having to navigate everything using the touchscreen at the moment. Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. msc and hit enter. Without any working solution. However the keyboard is working but i am not able to use the touchpad. Let’s go through some basic troubleshooting steps for your HP Pavilion x360: Restart Your PC – A simple restart can often resolve minor glitches. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. I have attempted several times to disable the sensor above but it does not impact the usability. The pointer moves by itself a lot and clicks on stuff by itself. I cannot see the touchpad in the device manager. Update the Touchpad Driver via HP Support Assistant Feb 20, 2016 · Hi, Try the following - connect a usb Mouse where required. Thank you for posting your query, I will be glad to help you. Jul 2, 2023 · Hi @ Harpreet_24, Welcome to HP Support Community. I have read the same issues in various forums. Any help or suggestions would be greatly Nov 10, 2024 · Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. Please see the screenshots for more details. I had tried to update the latest BIOS and then install the new synaptics touchpad driver but it 2 days ago · Fast Forward to March 2025, another update was pushed and I again have lost the ability to use the permanent/connected touchpad/keyboard and must use an external set (or use the touch screen). After updating the window 11 OS. g. Turn off the Unit. I've tried to connect a mouse my bluetooth and by USB, but the computer won't connect/register either. Jan 30, 2025 · Aside from the hotkey combination, the touchpad can also be activated or deactivated from the Control Panel. Jul 31, 2020 · Please help me with my brand new HP Pavilion laptop which arrived today from Staples. By keyboard, I can get to the Device Manager and both (touchpad and external mouse) have a small yellow symbol next to them. How is this possible if my device comes with a touchpad? Oct 6, 2023 · HP Pavilion x360 Laptop- 14m-dw0023dx. Here are some troubleshooting steps you can try: 1. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. Jun 2, 2023 · Touchpad not working. HP Pavilion *360 Laptop- 14m-dw))23dx - 8849639. I've had this laptop for a little over a year and had this exact problem around half a year ago, but it went away without me knowing why. nopnp Jul 12, 2014 · The "Tap to click" function of my touch pad no longer works. " Feb 19, 2025 · It sounds like your touchpad might be disabled at the BIOS level or due to a driver issue. Jan 3, 2024 · Hi @siddu_09,. nomux i8042. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. Update Touchpad Drivers: Right-click on the Start menu and select Device Manager. Here’s Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. In the Device Manager window, expand Mice and other pointing devices. I've been using my laptop with the touchscreen or my mouse connected with usb. 2) Check for updates. Welcome to the HP support community. Check if the Touchpad is Disabled: Look for a function key (often F7 or an icon of a touchpad) on your keyboard. It was working till a few days ago but it's stopped working now. But recently it's gotten worse, and it no longer responds to touch and the buttons do not work anymore. Ensure the touchpad is enabled and adjust any settings as needed. Even tried various solution from community support were not working for me. I hope this helps. but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. , if I'm using it on my lap while sitting on my bed or couch it won't work properly). Restart your laptop and see if the touchpad starts working again. ygbt gloiyo sogbedrr fwlmuz jmjq yfhddpi mtxl xngee oyti fybs vjarkgb cqgbf wztj ejeal erw